Nowadays everything is just a click away, including auto parts. May it be a repair, an upgrade, or simply a change you are looking after, everything is available in one place.
As with every online store, there are lots of them. That consequently means that it is hard to know from which store you should order. Perhaps some hidden gems lurking around?
In this guide, we will go through the best online auto parts stores, which will save you tons of time and money.
Advanced Auto Parts (AAP)
- Great supply of car parts
- Loyalty Program
- Good brands
- Great tools for businesses
Advanced Auto Parts have been a long time in the auto parts scene. With over 6000 stores it has a huge network throughout the whole United States but also in other countries such as Canada and Mexico.
What this means for you in front of the computer, or perhaps in the garage working on your car, is that you can get a delivery on the same day as you made the order.
If you tend to stick with one shop, Advanced Auto Parts offer a loyalty program called ProRewards. They also frequently have special offers and discounts, so it is always good to have a look on the site from time to time.
They have a huge assortment of parts for light-duty cars and trucks with well-known brands such as Bosch, Castrol, Bilstein, Continental, and many more.
If you happen to be a mechanic that works on other people’s car, Advanced Auto Parts offer great applications to help your business and improve your customer satisfaction.
For example, their app MotoVisuals provide comprehensive animations illustrating different service- and repair procedures, making the expert and layman on the same page regarding the problem of the car.
Another example is their Pro app which allows you to scan the VIN of any car and provide all the parts available for that specific car. A great asset to have if you work on many different cars.
- Competitive prices
- Customer service can be lacking
Rock Auto was founded in 1999 by two automotive engineers with a vision to one day be able to make a car by just buying parts from Rock Auto.
While they are not there yet, they have come a long way.
Rock Auto only operates online and offers worldwide delivery. The prices are competitive, but they do not offer free shipping.
Instead, the shipping fee will be calculated at checkout and will depend on the size of the product and your location.
It is worth mentioning that if you would return the product, you would need to pay for the shipping unless Rock Auto is at fault.
Unfortunately, their customer service is not on par and cannot be contacted by phone.
- Good user experience
- Fast delivery
CarParts.com offers more than one million parts for your car.
They only have an online shop but have several fulfillment centers evenly spread out throughout the United States.
The site is very easy to navigate, regardless of if you are on your phone, tablet, or computer.
Fill in your car information and easily navigate through the CarParts.com site either by category or by brand.
CarParts.com offers thousands of products. If it would turn out that you changed your mind about a part you bought, you can easily return it with their 90-day return policy.
Just make sure that the part has not been used, also be careful buying custom-made or painted products as they are not eligible for a return (unless they are defective).
Buy Auto Parts
- Option to extend the warranty
- Great customer service
- Membership program
- Price matching policy
BuyAutoParts.com was formed in 2001 as an online retail subsidiary of their parent company which was established 1989.
They offer many parts, both OEM and aftermarket. Also, most products come with a warranty of at least one year.
There is also an option to get either a lifetime warranty or a 5-year warranty, depending on the product. This is however offered for an additional fee.
If you opt-out to extend your warranty, make sure to read through all the conditions that apply on their site.
Their customer service is available through phone, mail, or live chat. If you are unsure if the part you are buying is right for your car, you can contact them and one of their automotive professionals will help you find the right part for your vehicle.
If it turns out that you do not need the part you ordered, Buy Auto Parts offer a 60-day free return policy. It is a prerequisite that the product has not been used and that they are in their original condition.
If you tend to work on different cars or order car parts frequently, you can apply for a free membership program that gives you benefits such as discounts, a dedicated phone line, and a flat fee for next-day air shipping.
They also have a price matching policy which means that they will either match or beat the price of a competitor if you notify them there is a cheaper price somewhere else.
For this policy to apply, several requirements have to be fulfilled, you can read the requirements on their policy page.
- Great app
- Great services at their stores
AutoZone started as Auto Shack in 1979 and has grown today to be the leading retailer and distributor of auto parts in the United States.
They have a vast number of products and retail stores that also offer many additional services besides selling car parts and accessories.
With their AutoZone app, you have access to over 100 000 parts with next-day delivery. Also, you earn a $20 reward after every 5 purchases of $20 or more.
If you have one of their 6000 stores nearby, you can take part in one of the many free services they offer.
For example, if you have a check engine light, they will check it for you for free and also give you a free report and recommended steps to fix the potential problem.
If you suspect that your alternator, starter, or battery is not working as it should, AutoZone offers free testing for each of those components.
They also offer other types of car components such as voltage regulators, control modules, sensors, and more.
Sometimes the knowledge of fixing a car is not the limiting factor, but the tools. AutoZone offers a lending service that, just like the other services mentioned, is free.
To lend a tool, you will have to leave a deposit that is as big as the purchase price of the tool. When you are finished with using that tool, simply return it and the deposit will be refunded.
You may keep the tool for as long as you want, if you want to keep it, you do not have to do anything as you have technically bought it.
- Good videos to help you install parts
- Easy to navigate website
This company was founded by two brothers at the beginning of this century. Their vision is to enable people to work with their cars by themselves.
Their ambition is very clear as they offer many videos on how to repair, fix, and replace different car components. The videos are very comprehensive and there is a great quantity of them.
When it comes to auto parts, 1A Auto offers a great variety of parts for your car. A lot of the parts sold are aftermarket but there is also a fair amount of OEM parts.
They have fast standard shipping times, and, in most cases, your order will be sent the same day Monday through Friday. This applies if you order before 2 pm Eastern Time.
If you are in a hurry, 1A Auto offers Next Day Air shipping as well as 2nd Day Air shipping.
The website is easy to navigate, finding your desired car part is done without a hassle. If you need any help, customer service is available through mail and phone.
All items sold by 1A Auto come with a 60-day guarantee which means that you may return the product if you have not used or installed it.
If the part you bought does not fit your car, they will cover the cost of returning the package.
- Quality parts OEM/EM/Genuine
- Lifetime replacement guarantee
- Great customer care
- Sells only parts for European cars
If you happen to drive a European car such as a BMW, Mercedes, Audi, Volvo, and alike, FCP Euro is the place for you.
They specialize in car parts for European cars. What started as a brick-and-mortar auto parts store in 1986 ended up in an online-only auto parts store for European vehicles.
Not only does FCP Euro provide quality parts, but they also offer one of the best policies in the market.
The greatest policy they are offering is a lifetime replacement guarantee. What that means is that you can replace any product you buy from FCP Euro for free.
This includes every part they sell except for empty containers such as aerosol spray cleaners, liquid gaskets.
In other words, if you previously bought for example brake pads and have now gotten bad, you simply order new ones and get the amount refunded when you send in the old brake pads.
There are only a few requirements such as both parts (the old and the new ones) should be bought from FCP Euro and that it was bought by you, the owner of the car.
Nevertheless, this is an amazing policy that shows their commitment to satisfy their customers and go the extra mile.
If you change your mind about a product you have bought, you have 90 days to return the product and get a full refund. Just like most of the other online car parts stores, they do not offer free return shipping, unless a mistake happened on their end.
They offer free economy shipping on all orders above $49. If you need your order to arrive faster, USPS Priority Mail, 2-day shipping, 3-day shipping, and Next Day Shipping are also offered.
The site is very easy to navigate, and all the parts are listed as genuine, OE, OEM, aftermarket, and performance. This lets you know what you are buying and usually, the quality of the products.
Their care for the customer shows throughout the company with a great customer service experience. You may even find FCP Euro employees replying to people in different forums where European cars are discussed.
Conclusion – The Best Online Auto Parts Store
There are many different online auto parts stores, but only a few make it to the top. Here, the best of the mentioned auto parts store will be mentioned so you can know which store is the best fit for you.
Advanced Auto Parts offer many great products and have a huge presence throughout the country. If you are working on a lot of cars, they offer a great loyalty program.
The loyalty program, called ProRewards is a great asset to have. They also offer other tools for your hobby or business, as MotoVisuals and the Pro app.
These tools make Advanced Auto Parts the best shop if you work on many cars.
If you are not very experienced with working on your car, but you have a small fix to do, Buy Auto Parts is the choice for you!
Their customer service is great, offering support not just on inquires for placed orders, but also for support regarding parts that are right for you and your car.
Their customer support is available through chat, phone, and mail, which is very convenient. Also, they offer a 1-year warranty as well as extended warranties for a charge.
AutoZone is a great shop if you tend to work on your car from time to time.
They have a great app, making the user experience great. For every five orders you make on AutoZone, you get $20. It’s a small touch that goes a long way.
AutoZone also makes sure you have the tools to fix your problem by offering a free tool-lending service, which is extremely convenient if you need a tool for your quick fix.
The best online auto parts store for European cars is FCP Euro. They offer great quality parts for most European vehicles and offer OEM, OE, genuine, and aftermarket parts, which are easily distinguished on the site.
FCP Euro has perhaps the best policy in the market, namely, their lifetime replacement guarantee. In short, this means that you can replace all the parts you buy for free as long the initial part was bought by the same owner on FCP Euro.
They take their customers very seriously and make sure they are all satisfied at all times. This is shown by the policies they offer as well as great customer service.